Set opening hours, tax and your invoice prefix

Clinic details, currency, tax rate, invoice numbering, time zone, slot length and reminder lead time.

In the appSettings → Clinic5 sections

Everything about how your clinic runs lives in Settings → Clinic. These details appear on invoices, receipts and reminders, and the currency and time zone apply across the whole app. Only the owner or an admin can change them; other roles see them read-only.

Identity & contact

Clinic name, legal or registered name (printed on invoices if different), phone, email, website, country and address.

Money & tax

  • Currency: used for every price, invoice and report.
  • Tax rate (%): added to new invoices. Use 0 if you don't charge tax.
  • Tax / NTN / VAT number: can be printed on receipts (turn it on in Receipt branding).
  • Invoice number prefix: up to 10 characters. Invoices are numbered PREFIX-00001, PREFIX-00002 and so on.

Scheduling

  • Time zone and Date format.
  • Appointment slot length: 5, 10, 15, 20, 30 or 60 minutes. This sets the rows on the Day grid.
  • Send reminders (days before): how early vaccine reminders are scheduled, from 0 to 60 days.

Opening hours

  1. For each day, tick the box if you're open and set the opening and closing times.
  2. Untick a day to mark it closed. The calendar shows a warning on closed days but still lets you book if you need to.
  3. Press Save clinic details.

Tip

Your logo, brand colour and receipt paper size are set separately under Settings → Receipt branding. See Print receipts.

Branches

If you have more than one location, add them under Settings → Branches with Add branch. Only owners and admins can add, edit or remove branches.

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